Privacy Policy

Last updated: 16/04/2025

At Purr Nature, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or purchase our products.

1. Information We Collect
We collect the following types of information when you interact with our website or place an order:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

2. How We Use Your Information
We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or delivery

  • Provide customer support

  • Improve our services and website experience

3. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. We may share your information with trusted third-party providers strictly for the following purposes:

  • Order payment processing (e.g., PayPal, credit card processors)

  • Shipping and delivery coordination

4. Email Communication
We do not use your email for newsletters or promotional emails unless you explicitly opt in. We may email you only regarding order updates or customer service matters.

5. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights
You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data (subject to legal and operational requirements)

7. Cookies & Tracking
Our website may use cookies to enhance user experience, track orders, and monitor site performance. You can manage cookie settings through your browser.

8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated date.

9. Contact Us
If you have any questions or concerns regarding your privacy, please reach out to us:

📧 Email: purr.nature.ca@gmail.com
📞 Phone: (613) 606-7351
🌐 Website: www.purrnature.ca

Thank you for trusting Purr Nature with your information. We’re committed to keeping it safe and secure.